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Website Crashed!

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #112473

    Tamara
    Participant

    Hey guys, im reaching out as my website has completely destroyed i do not know why. Everything was fine but out of no where its stuffed up. I have 2 websites and they both use the same hosting so its not my hosting as the other website works perfectly fine.

    Could your team please log in and have a look as i need it fixed asap please i beg you i have been trying to find out whats wrong but cant seem to figure it out.

    #112503

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

    #112633

    Tamara
    Participant

    Hi Elise, I did mention that other themes work. As I said I am not a developer and only have basic skills in this field. I paid a renewal fee to get your teams support I would appreciate if you guys could actually help me.

    Please at least log in and have a look.

    #112650

    Hello,

    Your site is alive again https://gyazo.com/55cd52d30e74200e2d46fcb3d7910408

    I have deactivated all the plugins not related to the theme. Now you need to activate them one by one and check which one causes the problem.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)