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Forgot Password Not Working

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  • March 22, 2019 at 7:01 pm #114384

    elixicure
    Participant

    The forgot password function is taking me in a loop see video – http://somup.com/cqe3FPnOcA

    I click forgot password from email and it ask me to enter email again and send me anothr email and I am caught in a loop

    March 22, 2019 at 7:06 pm #114385

    elixicure
    Participant

    This is an urgent issue and any assistance would be much appreciated. This is my company’s new favorite theme with 6 licenses now.

    I have added login info to the site in private content

    March 22, 2019 at 8:06 pm #114391

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

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