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Variable Product – Unable to add to cart when second variable is selected

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  • #11506

    makis
    Participant

    Dear Xtemos,
    I have chosen a product from the final product page and when i try to add another variation (size) or select the same product again (so to buy 2 products) it shows me the message:

    “Please select some product options before adding this product to your cart.” (in greek “Παρακαλούμε, επιλέξτε μερικα χαρακτηριστικά του προϊόντος πριν προσθέσετε αυτό το προϊόν στο καλάθι σας.”).

    Please see this product that has variables:
    https://www.sneakerstown.gr/product/converse-all-star-chuck-taylor-pro-153492c

    #11510

    Artem Temos
    Keymaster

    Hello,

    You are using some additional plugins that adds some extra functionality to your variable products so you need to contact its developers for help. Since it doesn’t depend on our theme.

    Regards

    #11516

    makis
    Participant

    Thanks for the fast reply.

    May you tell me which plugin you believe that creates the problem or a way to find it?

    Thanks a lot, again
    Makis

    #11527

    Artem Temos
    Keymaster

    Hello,

    But you must know which plugin you have installed for variable products functionality. We are not able to tell you this. If you don’t know, try to disable all plugins one by one.

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)