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Add to Cart doesnt work-

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 27, 2019 at 8:29 pm #115375

    kanka_erel
    Participant

    Dear Support,

    Add to Cart doesn’t work – It goes directly check out, unfortunately. Could you provide me a solution?

    I dont know it is related with the last version or not. But all plugin was updated. Last version of wp and All plugin deactivated than activated by one by. But still, nothing happening.

    March 28, 2019 at 8:15 am #115407

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, and switch to the parent theme if you are running the child one and check again

    Best Regards

    March 28, 2019 at 9:36 am #115427

    kanka_erel
    Participant

    Dear Elise Noromit,

    Unfortunately no progress still same. I deactivated All plugins than change to the parent theme then activated. And still, same result i have.

    Regards

    March 28, 2019 at 11:50 am #115462

    Elise Noromit
    Member

    Hello,

    Please confirm the permit to deactivate the plugin and switch to the parent theme for the period of checking what may take 20 minutes.

    Best Regards

    March 28, 2019 at 11:56 am #115465

    kanka_erel
    Participant

    Heu Elise,

    If i understood correctly, you would like to connect to my wp right.So i confirm that you can control and check.

    March 28, 2019 at 12:24 pm #115474

    Elise Noromit
    Member

    Hello,

    I want to deactivate the plugins not related to the theme and switch to the parent theme. It should not damage your site, however, I am not sure as I do not know the nature of the plugins. Make the full backup of your site. As soon as you are ready, let me know I will check.

    Best Regards

    March 28, 2019 at 12:40 pm #115481

    kanka_erel
    Participant

    Hi,
    All is ready. You can check.

    Regards

    March 28, 2019 at 4:21 pm #115561

    Elise Noromit
    Member

    Hello,

    Now I have checked your Woocommerce settings. You have enabled the option to retired to the shopping cart after the successful product adding. I have disabled it and it works even with the plugins. https://gyazo.com/686beb494fd424c5f9ce62a3ed774750

    You can activate your child theme and check now.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)