Home › Forums › WoodMart support forum › Problem in loading VC element

Problem in loading VC element

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 1, 2019 at 4:09 pm #116232

    sergiocosta
    Participant

    Thanks

    Attachments:
    You must be logged in to view attached files.
    April 1, 2019 at 6:44 pm #116279

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, switch to the parent theme, if you use the child and check the issue again.

    Best Regards

    April 1, 2019 at 7:57 pm #116293

    sergiocosta
    Participant

    Hi

    That problem is not related to disable plugins and switch to the parent theme. I do this many times. You can test it too and check for yourself.

    I think it’s a problem with AJAX and Visual Composer. This problem disappear if we do refresh page twice. So, it appears accordion correctly.

    Some developer can check this?

    Thank you.
    Best Regards.

    April 2, 2019 at 9:45 am #116394

    Elise Noromit
    Member

    Hello,

    Can you provide a video screen of the problem? I am checking in different browsers and cannot catch?

    Best Regards

    April 9, 2019 at 2:28 pm #117871

    sergiocosta
    Participant

    Hi,

    Sorry my late answer.

    Check this link with video:

    http://sendvid.com/q1qp765g

    Thanks for help.

    April 10, 2019 at 6:08 am #117959

    Elise Noromit
    Member

    Hello,

    Please have a look at the screenshot http://prntscr.com/n9w3so

    Best Regards

    April 10, 2019 at 8:42 am #117994

    sergiocosta
    Participant

    Hello,

    Clear the cache and try to do again how to show on video. You will see the problem.

    Thanks.

    April 10, 2019 at 1:51 pm #118058

    Artem Temos
    Keymaster

    Hello,

    It seems that these custom CSS code for accordion is placed in the footer by the WPBakery, it is not refreshed with AJAX. In this situation, you need to replace that accordion element with some other or don’t use AJAX shop. If we will make the footer and header update on AJAX, there will not be any benefits from AJAX function at all since it will work at the same time as a standard page refresh.

    Regards

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)