Home › Forums › Basel support forum › Menu bug

Menu bug

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 2, 2019 at 3:38 pm #116473

    Nesc78
    Participant

    Hello,

    I bought Basel 3 times for 3 of my clients and I am very satisfied you did a very good job.

    On the last site on which I just installed it I have a problem, I can not add a link to the menu in appearance, it blocks impossible to customize one of the menus.

    Can you see please?

    April 2, 2019 at 5:46 pm #116499

    Elise Noromit
    Member

    Hello,

    We thank you for choosing our theme in all these cases.

    Please deactivate all the plugins not related to the theme, switch to the parent theme and check the issue. Or please confirm the permit for us to do it.

    Best Regards

    April 2, 2019 at 5:47 pm #116500

    Nesc78
    Participant

    Yes you can use to do please

    April 2, 2019 at 6:03 pm #116503

    Elise Noromit
    Member

    Hello,

    As soon as deactivated all the plugins problem has been solved. https://gyazo.com/65fd81d48d4877759b09b73d1c1a58eb

    Now navigate to Plugins > Recently disabled (25) and activate one by one checking the menu to detect which one causes the problem.

    Best Regards

    April 2, 2019 at 6:04 pm #116504

    Nesc78
    Participant

    Ok, thank you very much for yout responsivness!

    Have a good day

    April 2, 2019 at 6:11 pm #116506

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)