"Clear Filters" – at shop page is not clearing the selections
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abParticipant
Hi,
“Clear Filters” – at shop page is not clearing the selections after I selected few options from the filter. Please refer to attached image for further clarification. Even I click the clear filters option. It stays on the page. But in ur demo, it is working fine.
What I am missing here?
Kindly help. Thanks
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Hello,
Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.
Kind Regards
Xtemos
abParticipant
Thank u very much for the replay. I also test it on my local server. And it has the same problem of – loading the same page.
I suspect – I may mess up the permalinks or something. By the way what is the difference between using “WOODMART WooCommerce Layer Nav” and “Filter Products by Attributes” (image-23)? Do I need to change all to “WOODMART WooCommerce Layer Nav”?
I think, clicking 2nd time on the “Clear Filter” clears the filter. Can u please look into my backend and figure it out. Thanks
P.S: please give me instruction for 10-15 seconds AJAX. And Please advice me on is it due to the server or something?
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1) Try to add the following PHP code snippet to the child theme functions.php file to do this
add_filter( 'woodmart_pjax_timeout', function(){ return 20000; } );
2) You can disable AJAX only completely in Theme Settings -> Shop -> AJAX shop.
Then, check how it works
Kind Regards
Xtemos
abParticipant
can u plz tell me the difference on it – By the way what is the difference between using “WOODMART WooCommerce Layer Nav” and “Filter Products by Attributes” (image-23)? Do I need to change all to “WOODMART WooCommerce Layer Nav”?
Thanks in advance
Default WooCommerce widgets will not show attributes swatches and that is the only one difference. So it will look a bit different but will have the same function.
abParticipant
Thanks. Just for the side note – I gave 5/5 and wrote good review on themeforest. Your customer support/design are awesome, like 24/7.
I bought many themes with support but I never have this amazing customer support. Again I can’t thank enough. Keep up the good work. I hope my humble encouragement brings more more energy to ur work.
Here is my review 🙂 – https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
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