Double Menu Issue

This topic has 17 replies, 2 voices, and was last updated 5 years, 7 months ago by Elise Noromit.

Viewing 18 posts - 1 through 18 (of 18 total)

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April 18, 2019 at 11:50 am #119655

Kalliopi Tsiana
Participant

Hello,

I am having difficulty in setting up the double menu in my new site.
Please check http://hpbonsai.kinsta.cloud/.

And could you please advise how I can make my top header sticky?

Thanks you in advance!

Kalliopi

April 18, 2019 at 3:26 pm #119708

Elise Noromit
Member

Hello,

The sticky menu is enabled in the Theme Settings > Header Layout > http://prntscr.com/ndrc1r

Perhaps you have the view due to very long menu items. Check your header on E-commerce layout. I cannot check the settings as you have provided limited access.

Best Regards

April 19, 2019 at 7:33 am #119825

Kalliopi Tsiana
Participant

Hello!

Thank you for your prompt reply!

Regarding the στιψκυ object, I am not referring to the menu but to the top header. I have already made the sticky menu as you can see here > http://hpbonsai.kinsta.cloud/.

As far as the double menu is concerned, I gave you admin access to the panel. Could you please check it now?

Thank you once again!

Kalliopi

April 19, 2019 at 7:46 am #119828

Kalliopi Tsiana
Participant

In addition, I tested it by excluding 2 items from the menu but the problem persists.
I don’t think that the items are too long.

Thank you in advance.

April 19, 2019 at 3:07 pm #119923

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme, and switch to the parent theme and check the issue.

Best Regards

April 22, 2019 at 8:57 am #120262

Kalliopi Tsiana
Participant

Ηello!

Thank you for your reply.
I followed your suggestions but the problem persists.
Please find attached the relevant screenshots.

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April 22, 2019 at 8:57 am #120264

Kalliopi Tsiana
Participant

active plugins

April 22, 2019 at 8:58 am #120265

Kalliopi Tsiana
Participant

active theme

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April 22, 2019 at 9:12 am #120268

Kalliopi Tsiana
Participant

active plugins screenshot

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April 22, 2019 at 1:21 pm #120320

Elise Noromit
Member

Hello,

Enter the HTML block 224 and replace the Custom heading + WP custom menu with Extra menu list element http://prntscr.com/nfaesq

Best Regards

April 22, 2019 at 1:33 pm #120326

Kalliopi Tsiana
Participant

Thank you once again!

I made all the changes you suggested, but the problem is still here. > http://hpbonsai.kinsta.cloud/

Could you please advise once again?

Thank you n advance!

Kalliopi

April 22, 2019 at 1:44 pm #120329
Elise Noromit
Member
Hello,

Please add this code to the Theme Settings > Custom CSS > Desktop:
```
.header-split .wrapp-header:after {
   content: "";
   width: 250px;
}
```
Best Regards
April 22, 2019 at 2:01 pm #120336

Kalliopi Tsiana
Participant

Hello!

And no solution again > http://hpbonsai.kinsta.cloud/
Maybe you could make the necessary changes inside the panel, using the Test User credentials I sent you?

Thank you in advance!

Kalliopi

April 23, 2019 at 5:36 am #120410

Elise Noromit
Member

Hello,

Please check your credentials, I cannot login. Please insert the credentials itno the private area which is under the message area.

Best Regards

April 23, 2019 at 7:24 am #120449

Kalliopi Tsiana
Participant

Hello again!

Bellow you can find the credentials of the admin panel.

Thanks!

April 23, 2019 at 8:32 am #120460

Elise Noromit
Member

Hello,

You have inserted the code incorrectly http://prntscr.com/nfnext

I have fixed the error and everything works.

Copy the code from forum not from mail.

Best Regards

April 23, 2019 at 9:52 am #120470

Kalliopi Tsiana
Participant

Τhank you very much!

To sum up and close the ticket, please let me know if there is a way I can make the top header sticky along with the header, which already is.

Thank you once again!

Kalliopi

April 23, 2019 at 11:22 am #120491

Elise Noromit
Member

Hello,

No, the top bar cannot be sticky. If you have any questions please feel free to contact us.

Best Regards
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