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Getting 504 Error

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 21, 2019 at 7:58 am #120145

    Dasjell
    Participant

    I’m getting a 504 error when I click on Pages (all pages). I can click on Add New under Pages but can’t access pages I have already created. HELP please.

    April 21, 2019 at 8:24 am #120151

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area and confirm the permit to deactivate all the plugins not related to the theme and switch the parent theme for the period of checking what may take up to 20 minutes.

    Best Regards

    April 23, 2019 at 5:30 am #120408

    Dasjell
    Participant

    Elise – responding to your response

    April 23, 2019 at 6:59 am #120441

    Dasjell
    Participant
    April 23, 2019 at 10:39 am #120477

    Elise Noromit
    Member

    Hello,

    I am checking the site and do not see the problem https://gyazo.com/38d21ec7cb25471c6352d42d4bde88f1

    Front-end is also workable.

    Please clarify the problem step by step, provide Page URL.

    I checked the site before deactivating the problem.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)