FB loging Not Working

This topic has 11 replies, 3 voices, and was last updated 5 years, 7 months ago by Artem Temos.

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May 4, 2019 at 11:52 am #122142

apuroy
Participant

Hello I am using Basel – Responsive eCommerce Theme. Everything is ok but social login is not working. Though I have configured my fb apps according to the basel documentation.

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May 4, 2019 at 3:36 pm #122161

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area. Please provide the screens of the FB configuration into the private area as well.

Best Regards

May 11, 2019 at 10:04 am #123197

apuroy
Participant

thanks for ur guide, I have done the process but result is same.

May 11, 2019 at 7:16 pm #123263

Elise Noromit
Member

Hello,

Please provide all the screens of your FB and Google configurations to the private area.

Best Regards

May 12, 2019 at 7:30 am #123306

apuroy
Participant

ok, i am sending.

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May 12, 2019 at 9:55 am #123327

Artem Temos
Keymaster

Hello,

It seems that Facebook is blocked your APP due to wrong buttons style. http://prntscr.com/nnhknx We have fixed this issue in our latest update and now you have an option to enable alternative social buttons style. You need to contact Facebook support and ask to unlock the App.
As for the Google, you have set a wrong redirect URL. You have HTTPS and there you have set HTTP.

Kind Regards

May 19, 2019 at 9:33 am #124480

apuroy
Participant

i have change the google link to https but the result is same

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May 19, 2019 at 12:44 pm #124508

Artem Temos
Keymaster

Could you please temporarily disable external plugins so we can check it?

May 30, 2019 at 10:47 am #126446

apuroy
Participant

the problem is not solved yet..

May 30, 2019 at 1:19 pm #126455

Artem Temos
Keymaster

Please, temporarily disable external plugins so we can check it.

May 31, 2019 at 10:59 am #126606

apuroy
Participant

I have disabled external plugins ..please check ..

June 1, 2019 at 12:50 pm #126621

Artem Temos
Keymaster

Please, switch to the parent theme also. And check how it works. We see that you have some code there and it may cause such kind of problems.
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