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Woodart Me

Viewing 14 posts - 1 through 14 (of 14 total)
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  • May 5, 2019 at 8:20 pm #122233

    MAYZEL
    Participant

    so here is my search issue, thank you for the support I pay you,

    I have just poid someone for extra support as you kept saying my search bar was not you issue,

    please can you look a the images and amend my search bar so it works please

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    May 6, 2019 at 6:24 am #122265

    Artem Temos
    Keymaster
    Xtemos team

    Hi,

    Sorry, but we don’t understand what kind of problem do you mean. Please, send us a screenshot and link where we can see this problem.

    Kind Regards

    May 6, 2019 at 9:35 pm #122409

    MAYZEL
    Participant

    my products never search,

    I paid a search plugin company and they say you need your theme author to amend this issue

    May 7, 2019 at 6:07 am #122439

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    May 8, 2019 at 1:08 am #122626

    MAYZEL
    Participant

    I have provided but my website has been hacked via access through the theme,

    this why no matter what search plug in us doesnt work due to this error in the php

    May 8, 2019 at 6:20 am #122636

    Artem Temos
    Keymaster
    Xtemos team

    Your website is not working now https://gyazo.com/d5b85e8dc1886c78cf260235223f65c0

    May 8, 2019 at 6:23 am #122637

    Artem Temos
    Keymaster
    Xtemos team

    Why do you think that it was hacked via the theme? There is no any access through the theme.

    May 12, 2019 at 6:41 pm #123370

    MAYZEL
    Participant

    you can access my website again

    May 12, 2019 at 6:42 pm #123371

    MAYZEL
    Participant

    my hosting company said there was access through the woodmart theme

    May 12, 2019 at 11:09 pm #123405

    MAYZEL
    Participant

    https://snag.gy/KQn1S0.jpg

    this is the information I have from my searc plug in as yours doesnt work,

    they say you have an issue nothing ever searches its making my website very bad

    May 13, 2019 at 6:13 am #123423

    Artem Temos
    Keymaster
    Xtemos team

    So the issue with the code you added to our theme? Then, it is not our theme bug or problem.

    May 13, 2019 at 7:22 pm #123581

    MAYZEL
    Participant

    the search plugin author said there was a issue with the way your search is set up no matter what search plug in i use nothing comes up

    May 13, 2019 at 7:34 pm #123583

    MAYZEL
    Participant

    have you deactoivated all my plug ins?

    May 14, 2019 at 5:58 am #123624

    Artem Temos
    Keymaster
    Xtemos team

    Our theme doesn’t have any influence on the search mechanism at all. What exactly kind of problem do you mean?

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Viewing 14 posts - 1 through 14 (of 14 total)