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compare \ footer menu

Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 23, 2019 at 9:15 pm #125452

    Enigma
    Participant

    The “compare” icon shows the number 1, instead of 0.

    https://screenshot.net/xr4m2aw

    Navigation in the basement is not minimized, as shown on your demo. In the mobile version.

    Demo – https://screenshot.net/kn7lwuw

    My – https://screenshot.net/q65jqcm

    May 24, 2019 at 7:50 am #125495

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check compare page and remove the product which has been added. If it does not help, check the issue, deactivated all the plugins not related to the theme.

    In order to make the Footer columns collapsable, navigate to the Theme Settings > Footer > enable the option “Collapse widgets on mobile”

    Best Regards

    May 24, 2019 at 8:51 am #125522

    Enigma
    Participant

    Hi, Elise!

    Please check compare page and remove the product which has been added. If it does not help, check the issue, deactivated all the plugins not related to the theme.

    I tried it, did not help. This problem appeared from the very beginning of the installation of the theme.

    In order to make the Footer columns collapsable, navigate to the Theme Settings > Footer > enable the option “Collapse widgets on mobile”

    Thank! It helped)

    May 24, 2019 at 9:23 am #125528

    Elise Noromit
    Member

    Hello,

    As for the Compare page deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    June 24, 2019 at 12:47 pm #129832

    Enigma
    Participant

    I apologize for the long response time. Did everything as they wrote. Did not help. Maybe where in the database to clean something?

    June 24, 2019 at 2:46 pm #129854

    Elise Noromit
    Member

    Hello,

    Yes, I need access to check the issue without the plugins and on the parent theme if you rung the child.

    Please provide the site admin access to the private area

    Best Regards

    June 24, 2019 at 6:54 pm #129878

    Enigma
    Participant

    Maybe I will give admin access, and you yourself will disable the plugins to see what’s what?

    June 24, 2019 at 8:37 pm #129899

    Elise Noromit
    Member

    Hello,

    Now I am checking your site and compare icon shows zero. I have checked both logged in and logged out in two browsers. Please clean your cache and check again http://prntscr.com/o64mqt and http://prntscr.com/o64mux

    Best Regards

    June 25, 2019 at 7:11 am #129926

    Enigma
    Participant

    Elise, hello!

    Yes. It helped. Thank you very much.

    June 25, 2019 at 8:31 am #129941

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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