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Cart Error (Please help immediately)

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • May 26, 2019 at 11:14 am #125800

    mahmutyavsn
    Participant

    There is a cart bug on my cart. There only one item shown in cart. But when i enter cart page or check out page this item dissappear or when i add another product to cart this item dissappear again. Cloud you please check it fastly.

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    May 26, 2019 at 5:05 pm #125820

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated we shall check. Perhaps we shall require to switch to the default theme for checking. Please confirm.

    Best Regards

    May 26, 2019 at 5:12 pm #125822

    mahmutyavsn
    Participant

    How much time it will take this week is very active session in my bussiness

    May 26, 2019 at 6:24 pm #125827

    Elise Noromit
    Member

    Hello,

    Usually, we deactivate all for 15-20 minutes max. Perhaps you can clone and export your site to some staging platform, where we can check and as soon as we understand the reason to fix it on the live site without deactivating all.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)