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Home page is broken after updating to it's latest version

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  • May 26, 2019 at 1:05 pm #125804

    Himani
    Participant

    Header and fooer are totally broken. I have reverted back to it’s previous version but yet the things aren’t fixed. How can I fix the stuff?

    Now there is some sidebar present on home page.

    Also, gravity forms conditional logic doesn’t work when WoodMart theme is active. Whole form is hidden when conditional logic is applied. Switching to storefront theme fixes the issue

    Please do the needful ASAP

    Thanks in advance!

    May 26, 2019 at 1:19 pm #125806

    Himani
    Participant

    I want the header somewhere similiar to this: https://woodmart.xtemos.com/demo-retail-2/demo/retail-2/

    May 26, 2019 at 2:19 pm #125814

    Himani
    Participant

    An update regarding the home page fix. After reverting back to yesterday’s backup website home page and other pages are back to normal. Please let me know how do I update the theme from v1.8.0 to the latest version?

    And also please provide a solution for the conflict with a gravity form. Here in admin you can find the form settings: https://gems-precious.com/wp-admin/admin.php?page=gf_edit_forms&id=3

    And the form is embedded here: https://gems-precious.com/form-test/

    Right now you won’t see a form due to some conflict. To see the form you can change the theme to storefront or any other e-commerce theme. Please, revert it back to woodmart-child theme after you carry out the test

    May 26, 2019 at 2:21 pm #125815

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    1. Please restore the site from a backup.

    2. Deactivate all the plugins not related to the theme and update the theme again.

    3. If you have the problem again. restore the site and provide us with the full access to the admin panel.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)