Photos in store is too big

This topic has 16 replies, 2 voices, and was last updated 5 years, 5 months ago by Elise Noromit.

Viewing 17 posts - 1 through 17 (of 17 total)

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May 29, 2019 at 1:02 pm #126297

arny
Participant

Hello,

Products photos in store are too big and each product shows two images instead of one. Also when I choose How many products I want to show per row it shows max 2, even if I choose 6.

May 29, 2019 at 2:20 pm #126314

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

As for the images, you can configure images sizes as per your needs. Here is the instruction: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

Best Regards

May 29, 2019 at 2:40 pm #126320

arny
Participant

I found out that with deactivated Redux Framework plugin images size is normal, but with deactivated plugin Theme settings is unavailable. But images are still two per product.

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May 29, 2019 at 3:31 pm #126332

Elise Noromit
Member

Hello,

This plugin is not compatible with our theme, you can find another equal or contact the plugin support.

Best Regards

May 30, 2019 at 6:15 am #126383

arny
Participant

1) What plugin do you suggest? because without Redux Framework Theme Settings is disabled.
2) I still have two photos on shop page. What to do?

May 30, 2019 at 7:42 am #126397

Elise Noromit
Member

Hello,

Redux plugin is compulsory, please activate it.

We have not tested any plugins that is why we can hardly help you.

Two photos on the shop page – what do you mean, please provide page URL.

Best Regards

May 30, 2019 at 7:52 am #126398

arny
Participant

1) You wrote Redux Framework is not compatible with your theme yesterday, today you say this plugin is compulsory. How is it really?

2) Two photos on the shop page (find attachment). I want to show only one photo for each product.

Thank you

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May 30, 2019 at 8:27 am #126403

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area

Best Regards

May 30, 2019 at 8:59 am #126410

arny
Participant

How to the create admin access to the private area?

May 30, 2019 at 9:18 am #126429

Elise Noromit
Member

Hello,

Scroll and you will see the private area below the message field.

Best Regards

May 30, 2019 at 9:37 am #126435

arny
Participant

ok

May 30, 2019 at 11:18 am #126454

Elise Noromit
Member

Hello,

Please reinstall the theme. Just delete the current one and upload and activate the fresh version from the Themeforest.

Best Regards

May 30, 2019 at 11:28 am #126461

arny
Participant

Okay, I will try. Thank you.

May 30, 2019 at 11:45 am #126467

arny
Participant

Didn’r work. same problem, each product shows two photos and photos are too big.

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May 30, 2019 at 2:51 pm #126501

Elise Noromit
Member

Hello,

Please update your credentials I cannot log in

Best Regards

May 31, 2019 at 6:41 am #126547

arny
Participant

I have deleted all content and whole wordpress. Now created new one and everything is good. thank you

May 31, 2019 at 8:51 am #126573

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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