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Theme Javascript Issues

Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • June 2, 2019 at 1:54 pm #126808

    websmartz1
    Participant

    Hello, the theme has an error in it’s Javascript and this is breaking all other Javascript on the page. Including the Tax Toggle. Can you fix please see screenshot

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    June 3, 2019 at 6:15 am #126858

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    June 3, 2019 at 7:05 pm #126988

    websmartz1
    Participant

    Hello, please see below

    June 3, 2019 at 7:09 pm #126989

    websmartz1
    Participant

    Hello if this does not work

    June 4, 2019 at 6:02 am #127000

    Artem Temos
    Keymaster

    We can’t log in your dashboard at the moment.

    June 4, 2019 at 9:05 am #127052

    websmartz1
    Participant

    Hello, please try again and let me know.

    June 4, 2019 at 11:09 am #127066

    Artem Temos
    Keymaster

    Still can’t log in.

    June 4, 2019 at 11:14 am #127067

    websmartz1
    Participant

    Hello, i logged in with your details please try again

    June 4, 2019 at 11:55 pm #127073

    Artem Temos
    Keymaster

    You didn’t deactivate all external plugins yet. Please, deactivate them first.

    June 5, 2019 at 9:03 am #127227

    websmartz1
    Participant

    Hello,

    June 5, 2019 at 11:22 am #127246

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    June 6, 2019 at 10:39 pm #127463

    websmartz1
    Participant

    Hello yes you can now access the staging area below

    June 7, 2019 at 6:10 am #127487

    Artem Temos
    Keymaster

    Hello,

    We don’t see any JS errors there https://gyazo.com/664ed072ea307f3b80c623257a8ad0b4

    Regards

    June 10, 2019 at 2:05 pm #127872

    websmartz1
    Participant

    Hello I see can you check why the tax toggle has stopped working when theme updated

    June 11, 2019 at 5:55 am #127954

    Artem Temos
    Keymaster

    Hello,

    What exactly do you call tax toggle? How can we reproduce the bug?

    Regards

    June 12, 2019 at 4:09 pm #128198

    websmartz1
    Participant

    Hello please see below for an explanation

    June 12, 2019 at 4:11 pm #128199

    websmartz1
    Participant

    The image is below

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    June 13, 2019 at 6:00 am #128233

    Artem Temos
    Keymaster

    It seems that you are using some additional plugin for that since it is not our theme and WooCommerce functionality. In this case, you need to contact plugin’s developers for help.

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Viewing 18 posts - 1 through 18 (of 18 total)