Problem with Images Gallery

This topic has 7 replies, 2 voices, and was last updated 6 years, 2 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
June 3, 2019 at 6:25 am #126860

tampm
Participant

Hi there,

Thanks for reading my topic.

I using Images Gallery with Carousel. Image size is full, widthL 1192px, but i don’t know why. 1 slide is very small, you can see: http://prntscr.com/nwusfu

I’m looking forward to your reply

Thanks

June 3, 2019 at 8:52 am #126879

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

June 3, 2019 at 9:09 am #126880

tampm
Participant

Hi Elise,

Thanks for your reply.

I have taken the steps you requested, and tried again but still couldn’t.

I can’t identify the problem, because the images I uploaded before are all correct, but the images that I uploaded are currently in error.

June 3, 2019 at 9:41 am #126889

Elise Noromit
Member

Hello,

Please update the theme to the recent version and deactivate the plugins not related to the theme so that we could check.

Best Regards

June 4, 2019 at 3:03 am #126998

tampm
Participant

Hi,

Thanks for your reply.

I had update lastest version theme, and deactive some plugin.

Please help me check.

Thanks

June 4, 2019 at 6:31 am #127006

Elise Noromit
Member

Hello,

Please deactivate these plugins they are not related to the theme https://gyazo.com/19b7e6eab5b721daef4f8e33df0b4cd8

Best Regards

June 4, 2019 at 9:05 am #127051

tampm
Participant

Hi,

I had Deactivate plugin not related to theme.

Please help me check

June 4, 2019 at 10:53 am #127061

Elise Noromit
Member

Hello,

Please replace this image, I have moved it to the next position and see that this is an image issue. https://gyazo.com/29bf4cef3404aad28c6b4f0801698be6

Best Regards
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)