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vivus error
- This topic has 12 replies, 3 voices, and was last updated 6 years, 4 months ago by
Artem Temos.
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AuthorPosts
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June 16, 2019 at 8:54 am #128717
shukiParticipantim getting a vivus error on the home page.
what is causing this and how to fix ?
thanksAttachments:
You must be logged in to view attached files.June 16, 2019 at 2:04 pm #128737
Elise NoromitMemberHello,
We cannot tell you where this virus came from, it could be caused by a plugin. Our theme does not contain any viruses. The ThemeForest has a severe requirement on it.
Best Regards
June 18, 2019 at 9:19 am #129044
shukiParticipantits not a virus 🙂
its a JS library call “VIVUS”
please look at the question againJune 18, 2019 at 10:23 am #129046
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
June 19, 2019 at 1:51 pm #129274
shukiParticipantVivus is apparently called from the theme:
themeforest-20264492-woodmart-woocommerce-wordpress-theme\WoodMart Theme\woodmart\functions.php
woodmart_enqueue_script( ‘woodmart-vivus’ );\themeforest-20264492-woodmart-woocommerce-wordpress-theme\WoodMart Theme\woodmart\inc\shortcodes\info-box.php (Line 154) woodmart_enqueue_script( ‘woodmart-vivus’ );
can you first tell me what shortcode uses this and needs adjusting before i start disabling plugins and giving you access ?
thanksJune 19, 2019 at 1:52 pm #129275
shukiParticipantperhaps this is related to some demo content that i dont use any more ?
jQuery(document).ready(function($) {
`new Vivus(“svg-6694”, {
type: “delayed”,
duration: 200,
start: “inViewport”,
animTimingFunction: Vivus.EASE_OUT
});
});`June 19, 2019 at 1:59 pm #129283
Artem TemosKeymasterIt is used by Inofrmation box element for SVG icons.
June 19, 2019 at 2:01 pm #129284
shukiParticipantthanks Artem,
so i need to look through all elements used to find which one uses it ?
can you suggest which ones it could beJune 19, 2019 at 2:12 pm #129286
Artem TemosKeymasterWe don’t know why the error appears on your website. That is why we request to provide us the access so we can investigate.
June 20, 2019 at 7:38 am #129367
shukiParticipanthere is access
please note this happens only on home pageJune 20, 2019 at 9:18 am #129392
Artem TemosKeymasterPlease, disable external plugins first.
June 25, 2019 at 5:53 am #129916
shukiParticipantproblem was with the info box not reading well the SVG, i replaced with png and problem fixed
thank you
case closedJune 25, 2019 at 6:00 am #129919
Artem TemosKeymasterYou are welcome.
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