related products

This topic has 7 replies, 2 voices, and was last updated 5 years, 2 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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June 18, 2019 at 8:36 am #129032

gonzabarry
Participant

Hello

I’m writing to you because I can’t see the related products below the product page. thank you for your help

Kind regards

June 18, 2019 at 9:44 am #129055

Elise Noromit
Member

Hello,

You need to enable showing the related products in the Theme Settings > Product page > Shop /hide elements

Best Regards

June 18, 2019 at 10:38 am #129064

gonzabarry
Participant

Related products only appear for some sellers and when I put the settings on 8 products it only displays 4.
I attach to you the link of a page or related products do not appear .
Kind regards

June 18, 2019 at 11:32 am #129069

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check

Best Regards

June 20, 2019 at 5:42 pm #129487

gonzabarry
Participant

Hello
Despite the desactivation of all plugins the problem persists

Thank you for your help

Kind regards

June 20, 2019 at 8:05 pm #129505

Elise Noromit
Member

Hello,

Please deactivate all the plugins and let us check. Perhaps the reason the Vendor plugins. Leave these plugins to activate:

CMB2
Redux Framework
Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Best Regards

July 9, 2019 at 12:46 pm #131972

gonzabarry
Participant

Hello
I just noticed that the problem comes from my multi vendor plugin.
Thanks for your help . I would buy your theme for my second site .It is perfect
have a good day
cordially

July 9, 2019 at 2:26 pm #131990

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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