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Products not showing in shop page

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  • June 19, 2019 at 1:33 pm #129264

    MarinaK1
    Participant

    Hello,
    I made an ecommerce website in 3 languages and the products on the shop page are only showing on the base language (Bulgarian). It used to disappear randomly and show up back again in all the languages but then I changed the permalinks of the website and it seemed okay for a while and now it’s not. I’m attaching screen-shots. I will really appreciate the help.

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    June 19, 2019 at 7:38 pm #129321

    Elise Noromit
    Member

    Hello,

    Have you created the products translations for all the three languages? If you have not, please create translations and check. If the problem remains, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if you still have the problem, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    June 20, 2019 at 12:28 pm #129432

    MarinaK1
    Participant

    Hello,
    I have translated them and I don’t have any other plugins except the ones from Woodmart theme. I need some more help and I’m sending you admin access to the website.

    June 20, 2019 at 2:49 pm #129463

    Elise Noromit
    Member

    Hello,

    Please update the theme and all the related products, then deactivate all the plugins not related to the theme exempting WPML and these ones:

    CMB2
    Redux Framework
    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    and check the shop page in all the languages. I have checked the shop page in all the languages and products appeared on the Russian translation, then disappeared again.

    Best Regard

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Viewing 4 posts - 1 through 4 (of 4 total)