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Attribute swatches not responding

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  • #130410

    gudval
    Participant

    I am having trouble with attribute swatches on my products…
    For information, I disabled all third party plugins and updated the theme.

    I want to use images of product variations for the swatches, so I enabled the option in the shop settings of the theme.

    When I click on a swatch, the product is not selected and the main image does not change according to the variation. I am not sure but I think the issue is related to the last theme update.

    Also is it normal that when hovering on a product in a grid, the swatches do not appear ? (On the image the first variation appears as an icon and not as text, but because I set the image to the attribute itself)

    Thank you for your help 🙂

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    #130455

    Hello,

    Please update the Woocommerce database and check the issue.

    Best Regards

    #130750

    gudval
    Participant

    Hello,
    The database is updated and the issue still persists.
    Best regards

    #130784

    Hello,

    Please enable the option Additional variations images in the Theme Settings > Product Image > Images http://prntscr.com/o8weml

    Best Regards

    #130881

    gudval
    Participant

    Thank you, this resolved the problem of clicking on variation swatches.

    However, the issue with the grid not displaying the variations in icons (they are written in letters) is still there.

    #130953

    Hello,

    Please add images into Image preview for this value https://gyazo.com/f276abaef3f1925756c868576a646a12

    Best Regards

    #131058

    gudval
    Participant

    Ok so I was afraid I had to add variation images both in attributes and in the product variations and that is the thing to do.
    Thank you for your help !

    #131083

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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