Mobile Menu (Home Page)

This topic has 7 replies, 2 voices, and was last updated 5 years, 2 months ago by Artem Temos.

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June 27, 2019 at 11:56 pm #130420

Victor C.
Participant

Hello

When clicking Mobile menu in home page it does not display nothing and it only happens in home page. When moving to other pages example Shop page when clicking mobile menu it displays the menu.

I have followed the below steps and results have been unsucessfull:

1) Deleted browser history in mobile
2) Deleted server cache.
3) Deleted CDN cache.
3) Deleted and add mobile menu via header builder.
4) Disabled all plugin and keeping only the ones needed for woodmart theme.

I have created an staging of my site so you can debug the issue.

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June 28, 2019 at 6:04 am #130438

Artem Temos
Keymaster

Hello,

Please, disable all kind of cache and CDN completely while we are working on the problem.

Kind Regards

June 28, 2019 at 7:04 am #130454

Victor C.
Participant

Hi Guys

I have disabled cache and CDN from my host account.

June 28, 2019 at 11:52 am #130465

Artem Temos
Keymaster

We see that some files are broken. Try to uninstall the theme and install the latest version downloaded from ThemeForest.

June 28, 2019 at 7:52 pm #130588

Victor C.
Participant

Hello

I have deleted old theme and installed the most recent and it is not working.

I have deleted the folders and installed the new one downloaded from your page but not working even if keeping only the pluging needed for your theme.

In the staging copy you can disable enable delete etc, so you can debug the issue.

See credentials in private content.

June 29, 2019 at 8:12 pm #130658

Artem Temos
Keymaster

It seems to work correctly now https://gyazo.com/83656aa36894c31b7392b6a8a93c91df
Please, check.

July 1, 2019 at 1:53 pm #130835

Victor C.
Participant

Guys

Issue fixed. Thank you

July 1, 2019 at 2:04 pm #130838

Artem Temos
Keymaster

Great, you are welcome.
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