Instagram Feed Not Showing

This topic has 7 replies, 2 voices, and was last updated 5 years, 2 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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July 1, 2019 at 8:11 pm #130884

Xtolia
Participant

Hi Team,

For some reason my instagram feed isn’t showing my images any more and it was working just fine yesterday. Can you please let me know what the issue is and how to moving forward with it? I attached an image of my screen showing the images are not displaying properly however, when I hover over the images I can still click a link.

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July 2, 2019 at 5:48 am #130913

Elise Noromit
Member

Hello,

Please install free plugin Transients Manager, navigate to the Tools > Transients http://prntscr.com/mde3ax

Insert “Instagram” in the search and delete all Instagram Transients http://prntscr.com/mde3ri

Best Regards

July 9, 2019 at 12:46 am #131877

Xtolia
Participant

Hi Elise,

I followed your steps and still instagram feed isn’t showing up even after me doing a manually cache flush. Can you please check it out and let me know?

July 9, 2019 at 6:37 am #131890

Elise Noromit
Member

Hello,

Deactivate the cache plugin and check. Our support does not cover fixing or configuring the third parties plugins.

Best Regards

July 9, 2019 at 11:24 pm #132053

Xtolia
Participant

I don’t use any cache plugin, I was just saying I clearing my browser cache and still don’t see any change to the instagram feed. So what’s the next step?

July 10, 2019 at 7:27 am #132071

Elise Noromit
Member

Hello,

As per the screen provided the Instagram is on the home page, but now I do not see it. Please add it and specify the page URL

Best Regards

July 10, 2019 at 7:34 am #132072

Xtolia
Participant

Ya because it wasn’t working so I removed it, but I just added it back and don’t see it. Here is the homepage and should appear as such under the content where it says “follow us on instagram”

July 10, 2019 at 9:34 am #132099

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and it would work, then activate one by one checking the issue to detect which one causes the problem.

Best Regards
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