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contact form 7 inside HTML block on main menu – ajax submit not working

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  • July 3, 2019 at 7:02 am #131078

    shuki
    Participant

    Maybe you know what is causing this:
    when using contact form 7 inside an HTML block in the main menu – ajax submit not working.
    when submitting, the page redirects.
    thanks

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    July 3, 2019 at 8:18 am #131098

    Elise Noromit
    Member

    Hello,

    Check the form on any page. Mega menu blocks are destined to show additional links with images. At the same time, it cannot contain functional elements inside.

    Best Regards

    July 3, 2019 at 8:50 am #131111

    shuki
    Participant

    Hi
    see here, i used the same HTML block in a normal page.
    this is outside the menu, but still in HTML block
    http://dev.betonbetone.co.il/about-me/
    same issue.
    how do you suggest i solve it ?
    is there another way to add a a contact form and structure it inside a menu ?

    July 3, 2019 at 11:23 am #131125

    Elise Noromit
    Member

    Hello,

    Seems your mail server has not been set. You need to contact your host support.

    Best Regards

    July 3, 2019 at 12:12 pm #131137

    shuki
    Participant

    email server works ok on other forms. how is this related to the ajax behavior ?

    July 3, 2019 at 1:26 pm #131154

    Elise Noromit
    Member

    Hello,

    Please contact the plugin support or refer the documentation and find if there is any AJAX applied

    Best Regards

    July 4, 2019 at 7:41 am #131248

    shuki
    Participant

    Hi
    i setup a plain contact form 7 (using shortcode ) on a clean page.

    http://dev.betonbetone.co.il/about-me/

    there are no js errors, but still not functioning.

    this is how is should work, see the demo and click the submit button :
    https://contactform7.com/why-isnt-my-ajax-contact-form-working-correctly/

    they say one reason is :

    JavaScript file is not loaded
    This is the cause that I’ve been seeing the most recently. This is due to your template, which is missing calling functions for queuing JavaScript. The functions required are wp_head() and wp_footer(), and they are in header.php and footer.php, respectively, in most correct themes.

    do you know anything about loading js in wp_head() and wp_footer() ?
    thanks

    July 4, 2019 at 8:36 am #131265

    Elise Noromit
    Member

    Hello,

    Our theme has wp_head() and wp_footer() as any other theme and all JS files are connected properly and without any problems. Please check the issue on any default theme to check if our theme causes the problem.

    Best Regards

    July 4, 2019 at 9:14 am #131272

    shuki
    Participant

    hi
    i tried with twenty fifteen theme and its working as expected.
    so issue is with the theme somehow

    July 4, 2019 at 9:39 am #131288

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area

    Best Regards

    July 4, 2019 at 10:10 am #131301

    shuki
    Participant

    sent

    July 4, 2019 at 11:41 am #131319

    Elise Noromit
    Member

    Hello,

    I have configured the form to my email and added to this “page 360 degree view” the form works properly http://prntscr.com/oai1oj and http://prntscr.com/oai1wh

    I created an HTML block and added it into the pre-footer and tested the form once more, it works as it should.

    You can check it by your self. Try another mail.

    Best Regads

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