Errors with new theme version
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Hi,
I recently did a theme update from 3.7. to 3.8.1., but had to go back to 3.7 because of bugs with the new version.
1) Customers could no longer order anything because the pricing on the product page no longer worked correctly. On most products the price calculation only showed the load symbol. (Screenshot) Unfortunately we noticed this after 3 days.
We deactivated all plugins. The error persisted. We changed the theme and it worked fine. It also works with version 3.7.
2) In the admin the WoodMart header builder does not work anymore. It shows only a grey area. Also now, when we set back to version 3.7. (Screenshot)
I hope this can be fixed.
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Hello,
Could you please update the theme disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I did a theme update and disabled the plugins.
Please hurry. The site is live.
Thanks!
That’s weird. The page works here. But try it now.
The WoodMart header builder is now working. I don’t know if it’s because I’ve updated the theme 3x now or because of a plugin.
But the pricing on the product pages doesn’t work correctly yet. The problem is probably limited to different variable products.
Try to enable an option Theme settings -> Product page -> Images -> Additional variations images
Thank you. That seems to have solved the problem.
You are welcome! If you have any questions please feel free to contact us.
Best Regards
.
