Home › Forums › WoodMart support forum › promo banner in combination with woodmart_countdown_timer WP tag giving NaN

promo banner in combination with woodmart_countdown_timer WP tag giving NaN

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 4, 2019 at 3:16 pm #131373

    VloerenOutlet
    Participant

    Whenever I make a Promo banner with content WP tag for a countdown timer like for example:
    [woodmart_countdown_timer size=”small” align=”center” date=”2019/7/8″]

    Then I get NaN errors only on Safari. But whenever I add a WPbakery element for countdown it does work normally. How can I fix this?

    July 5, 2019 at 7:00 am #131424

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, provide the site admin access to the private area.

    Best Regards

    July 5, 2019 at 8:27 am #131427

    VloerenOutlet
    Participant

    I have created a staging area which you can use to do with as you please. Deactivate/delete any plugin you want, switch any theme you want. It won’t affect the live website.

    July 5, 2019 at 9:42 am #131454

    Elise Noromit
    Member

    Hello,

    You have made a mistake in the date format of the countdown timer http://prntscr.com/oawj1e specify the date in this way 2019/07/08

    Best Regards

    July 5, 2019 at 10:10 am #131457

    VloerenOutlet
    Participant

    Thank you. Silly error, because it worked in every other browser 🙂

    July 5, 2019 at 12:50 pm #131474

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘promo banner in combination with woodmart_countdown_timer WP tag giving NaN’ is closed to new replies.