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Additional pages don't work

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  • July 4, 2019 at 4:50 pm #131376

    KOCHER
    Participant

    Hi,

    I have installed the theme and imported the datas.
    I wanted to add a maintenance page with “additionnal page” menu but the page didn’t appear.
    It is the same issue with “Custom-404”.
    May be I made something wrong.

    Best regards,
    Cathy

    July 4, 2019 at 6:45 pm #131400

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make sure you have installed and activated all the required plugins from Appearance > Install plugins.

    If it does not help, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

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