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Users can't register on live ecommerce site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 16, 2019 at 12:42 pm #132941

    Adrenaline22
    Participant

    User can’t register on a live ecommerce site! After typing the email and clicking the register button nothing happens.

    After checking the console, I’ve found out:

    [DOM] Found 2 elements with non-unique id #password [DOM] Found 2 elements with non-unique id #username [DOM] Found 2 elements with non-unique id #woocommerce-login-nonce

    July 16, 2019 at 2:05 pm #132957

    Elise Noromit
    Member

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

    July 16, 2019 at 2:26 pm #132961

    Adrenaline22
    Participant

    Hi,

    Yes,the problem remains with the default WP themes.

    Best regards,

    July 16, 2019 at 7:38 pm #133018

    Elise Noromit
    Member

    Hello,

    It means that our theme does not influence. You need to check if you have set and configured the Woocommerce properly and check your server configurations. Try to contact your host support on this issue.

    Best Regards

    July 16, 2019 at 9:44 pm #133046

    Adrenaline22
    Participant

    Culprit: Invisible reCaptcha plugin

    July 17, 2019 at 6:34 am #133086

    Elise Noromit
    Member

    Hello,

    Do you mean you have solved the prolem?

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)