Home › Forums › Basel support forum › SEVERAL PROBLEMS AFTER UPDATE WOOCOMMERCE AND BASEL 3.1

SEVERAL PROBLEMS AFTER UPDATE WOOCOMMERCE AND BASEL 3.1

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 8, 2017 at 9:41 am #13330

    empapelarte
    Participant

    Hello, after instalation of last version of Woocommerce we have these problems:

    1- It´s impossible to process the shopping. Our thankyou.php file is obsolete and the new version of Basel doesnt include this update… We don´t know if because of this but we can´t sell anything right now. This message is written after any shopping: HTTP/2.0 500

    2- Product page: All our products have some pictures and we can see them in the Shop page but when we go to their specific Product page these pictures are gone…

    We need to continue with our business and right now is in maintenance because of this. We need to fix this as fast as posible.

    We attach some pictures to see our problems

    Thanks!

    Attachments:
    You must be logged in to view attached files.
    May 8, 2017 at 9:47 am #13332

    Artem Temos
    Keymaster

    Hello,

    1. This problem is not caused by our theme. You can check it switching to a default WordPress theme.

    2. Please, clear your browser cache.

    Regards

    May 8, 2017 at 10:20 am #13333

    empapelarte
    Participant

    Do you know how can we solve our HTTP/2.0 500 problem?

    Thanks!

    May 8, 2017 at 11:08 am #13334

    Artem Temos
    Keymaster

    We suggest you disable all plugins one by one to see which one causes the problem.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)