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Image Size Problem

Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • July 18, 2019 at 6:21 pm #133457

    aliraza234
    Participant

    I Am Uploading Products But the image size not fit to the show case i am attached the picture of this issue please guide me

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    July 18, 2019 at 8:58 pm #133473

    Elise Noromit
    Member

    Hello,

    Please read and follow the instruction to configure your images: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    July 19, 2019 at 5:38 pm #133653

    aliraza234
    Participant

    I apply this setting but still my problem not solve

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    July 19, 2019 at 5:41 pm #133655

    aliraza234
    Participant

    see the image i will upload if i select the uncropped

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    July 19, 2019 at 6:40 pm #133662

    Elise Noromit
    Member

    Hello,

    Have you tried to set the size for image grid as used in the demo? Please provide your site admin access.

    Best Regards

    July 19, 2019 at 6:41 pm #133663

    aliraza234
    Participant

    have you any live chat option

    July 20, 2019 at 7:05 am #133690

    Elise Noromit
    Member

    Hello,

    No, we do not have any chat. The best way is to upload images of equal size and proportion because if you crop one small and one big image the view would be cut. Try to upload bigger images, if you still need to use different sized images.

    Best Regards

    July 25, 2019 at 5:16 pm #134476

    aliraza234
    Participant

    i already shared my admin access to you guys on email but my problem still why you not solving my issue if you not doing please tell me clear

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    July 25, 2019 at 6:35 pm #134490

    Elise Noromit
    Member

    Hello,

    The forum is the only place for all information, please provide the site admin access to the private area below the message block. Make sure your images are not less width: 800px; height: 1200px;

    Best Regards

    July 27, 2019 at 4:42 pm #134708

    aliraza234
    Participant

    i already shared the site admin access to private but no any response back to me

    July 27, 2019 at 7:59 pm #134726

    Elise Noromit
    Member

    Hello,

    You provide the site URL however you do not provide ID and password, please provide the same

    Best Regards

    July 31, 2019 at 5:58 pm #135400

    aliraza234
    Participant

    i provide my admin access 3rd time on private email but your response is so poor no body can reply me

    August 1, 2019 at 6:30 am #135440

    Elise Noromit
    Member

    Hello,

    We implement all the correspondence through the forum. Leave all the confidential information in the Private area below the message field.

    Best Regards

    August 4, 2019 at 3:45 pm #135955

    Elise Noromit
    Member

    Hello,

    Please do not write to email. We implement all the correspondence through the forum only. Leave all the confidential information in the Private area below the message field.

    Best Regards

    August 6, 2019 at 5:44 pm #136316

    aliraza234
    Participant

    are you kidding with me guys you only ask me questions all the time but not resolved my problem since 18 days

    August 7, 2019 at 6:14 am #136398

    Elise Noromit
    Member

    Hello,

    Please look through the whole correspondence: I ask you to provide site admin access for several times and you do not provide the same. I am not able to check the issue and help in solving without access. You can see the Private message below http://prntscr.com/opdwam provide your admin login, password and login URL into this field.

    Best Regards

    August 7, 2019 at 7:16 am #136415

    aliraza234
    Participant

    See the private area i will share my admin access

    August 7, 2019 at 8:30 am #136457

    Elise Noromit
    Member

    Hello,

    I have set the sizes as shown http://prntscr.com/opfqou and now al the images are aligned on the same level https://gyazo.com/73f687607e2dfd93dc68593db7ab3bb7

    If you need to change the sizes, follow the instructions https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    August 7, 2019 at 11:23 am #136540

    aliraza234
    Participant

    But why my image cut and not showing full

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    August 7, 2019 at 1:58 pm #136609

    Elise Noromit
    Member

    Hello,

    You need to upload images of the same size and proportion not to be cut and to be aligned equally at the same time, there are no options regardless of the theme.

    Best Regards

    August 7, 2019 at 1:59 pm #136610

    aliraza234
    Participant

    Kindly please update me right size to upload image

    August 7, 2019 at 2:16 pm #136630

    Elise Noromit
    Member

    Hello,

    Please read and follow the instruction to cut your images: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/ or upload images of the same size and proportion.

    Best Regards

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