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Active Filter Not Working

Viewing 21 posts - 1 through 21 (of 21 total)
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  • #134013

    karanzen
    Participant

    Hi Team,

    for my website kanzy.com; I had configured some attributes that were supposed to be used as filters on categories/sub-category pages.

    But on selecting “Active Product Filters”, still, I am not able to see those filters.

    Can you extend your support to enable filters for category. Kindly note that the applicable filters to be shown only.

    Thanks

    #134050

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, switch the parent theme, and provide the site admin access to the private area to check.

    Best Regards

    #134051

    karanzen
    Participant

    Hi

    please have a look and try to sort it.the login has been provided in private content

    thanks

    #134077

    Hello,

    I have checked the shop page and see the Active filter is working well https://gyazo.com/49627c86cacff1b4ab7eeae97b5ad6cc

    Please check and specify the problem.

    Best Regards

    #134080

    karanzen
    Participant

    Hi

    Sorry. I got it wrong

    What I meant is I have configured various attributes for product categories. Those attributes dont show up as filters.

    I want to enable filters for attributes relevant/configured for those categories and sub categories

    Thanks

    #134106

    Hello,

    A category page, for example, will show the filters which relate to the products of the category. For example, cloths category shows size, color (attributes which you have added to the products of the category) and would not show capacity, for example. This is Woocommerce functionality and our theme does not influence.

    Best Regards

    #134161

    karanzen
    Participant

    Yes. Ideally, it should be done automatically as relevant.

    But it is not happening so. Can you please check or do I have to configure each filter manually.

    Kindly help us out

    #134231

    Hello,

    Which category should I check? Please provide the category URL, which attributes works incorrectly? Please provide more details to check.

    Best Regards

    #134235

    karanzen
    Participant
    #134271

    Hello,

    I check a black color for smartphones. When I chose black, I see 6 items and all of them relate to the smartphones category.

    What is wrong?

    Best Regards

    #134273

    karanzen
    Participant

    Hi

    But the other attributes like screen size, battery etc. Doesnot show as filters

    Out of many attributes only color shows up

    That’s the concern

    #134285

    Hello,

    Add these attributes to the products. As you see the product does not have the attribute of size http://prntscr.com/oji7yh

    Best Regards

    #134288

    karanzen
    Participant

    Hi

    I have added attributes to the product. https://prnt.sc/ojih43

    I hope I am getting this correct

    Thanks

    #134306

    karanzen
    Participant

    Hi,

    Just a minor clarification. I wanted variable products based on Color. Therefore, out of many attributes I configured – I entered variable product only for color. But I want to use those other attributes for filter and that this not showing up

    Thanks

    #134363

    Hello,

    If you want to show the color filter only, remove this widget http://prntscr.com/ojskaq

    Best Regards

    #134369

    karanzen
    Participant

    Hi

    I have removed it as well but the results are same https://prnt.sc/ojt7fi

    I hope I dont have to place each attribute manuallly because woocommerce should take all applicable filters automatically

    Thanks,

    #134394

    Hello,

    Please explain clearly your purpose. You have a color filter and it works as it should. It is the only way it works and our theme does not influence this functionality.

    Best Regards

    #134395

    karanzen
    Participant

    Hi,

    Let me try again

    In the demo: https://woodmart.xtemos.com/product-category/furniture/, you can see that there are various filters like price, brand, size, etc. I believe these filters are configured by setting attributes while uploading a product.

    I have uploaded many products and have configured some attributes like screen size, RAM, battery etc and set it up in the product. Ideally these attributes should show up as filter in the respective category/sub-category page.

    But for me, only price and color filters are showing. I need to use the attributes entered by me as filters in the category page.

    Hope it is understandable now

    Thanks

    #134423

    Hello,

    The filter will work with an attribute which is added to the product. As I wrote to you above Add these attributes to the products. As you see the product does not have the attribute of size http://prntscr.com/oji7yh

    Best Regards

    #134433

    karanzen
    Participant

    Hello,

    Yes. there is no attribute for Size, but there are various other attributes like battery, screen size and all. The image shared by you only shows the attributes used for variation.

    Other attributes are not used for variations but they should be showing up as filters.

    Can you share your skype ID to discuss

    Thanks

    #134497

    Hello,

    Add the filters to the shop and set which category to show https://gyazo.com/7ed6aa2e2be4c5d078657c0cfbdeb9f2

    Best Regards

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Viewing 21 posts - 1 through 21 (of 21 total)