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Unable to save settings

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 29, 2019 at 7:56 am #134886

    [email protected]
    Participant

    Hi Team,

    Can you please check. I am unable to save settings.

    I have disabled all plugins not associated with the plugin and tried but there was no success.

    What is the procedure forward?

    July 29, 2019 at 9:19 am #134900

    Elise Noromit
    Member

    Hello,

    Please check the credentials I can not log in

    Best Regards

    July 29, 2019 at 11:25 am #134923

    [email protected]
    Participant

    Hi, please check now

    July 29, 2019 at 11:46 am #134932

    Elise Noromit
    Member

    Hello,

    I tried to change the Prime color #1e73be, saved and see the result http://prntscr.com/olgkie I have set it back

    Also tested product style https://gyazo.com/deb1f27ea4bebfcdf0ca6eb41f6c74a5 it also works https://gyazo.com/55947b8d912240be2241d03067bb513d

    Please advise what steps I should take to reproduce the problem?

    Best Regards

    August 3, 2019 at 7:26 am #135816

    [email protected]
    Participant

    Hi,

    I have tried updating the text for the additional tab which is currently “Shipping & Delivery”. Also unable to add text to the additional tab content.

    August 3, 2019 at 12:36 pm #135863

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, read and follow the instructions: https://xtemos.com/docs/woodmart/faq-guides/menu-doesnt-save-custom-fields/

    Best Regards

    August 5, 2019 at 7:08 am #136002

    [email protected]
    Participant

    Hello,

    this has nothing to do with my menu.

    On the product pages, you have tabs for description, shipping etc.

    I am unable to change the name of this tab or add a description to the shipping tab.

    When I save it does nothing. Like mentioned I have deactivated all plugins not related to the theme when I tried this.

    August 5, 2019 at 9:45 am #136031

    Elise Noromit
    Member

    Hello,

    You need to increase PHP max input vars up. The recommended value for this is 5000. Contact your host support on this issue.

    Best Regards

    August 5, 2019 at 10:11 am #136032

    [email protected]
    Participant

    Thanks, that resolved the issue. Cheers

    August 5, 2019 at 11:00 am #136047

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)

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