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Color variation buttons do not work.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 31, 2019 at 6:34 am #135254

    Worddom
    Participant

    Hello! The color selection buttons on the item card do not work for me. And when I do a viewing of the goods, the choice of color works fine. What could be the problem?

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    July 31, 2019 at 8:36 am #135278

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    August 1, 2019 at 1:03 pm #135562

    Worddom
    Participant

    Thanks for going to help me.

    August 1, 2019 at 4:10 pm #135595

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area, the block below the message, the data would be confidential.

    Best Regards

    August 2, 2019 at 3:23 pm #135777

    Worddom
    Participant

    Admin

    August 2, 2019 at 4:08 pm #135784

    Elise Noromit
    Member

    Hello,

    Please provide the site login URL

    Best Regards

    August 2, 2019 at 4:45 pm #135794

    Worddom
    Participant

    Site

    August 3, 2019 at 9:42 am #135844

    Elise Noromit
    Member

    Hello,

    The color variations work properly https://gyazo.com/f45d52425d9cfdb56f9880b159e847f7

    Add proper images in a variable product: http://prntscr.com/kk870w

    Best Regards

    August 3, 2019 at 10:42 am #135851

    Worddom
    Participant

    Thank you very much! You showed me how to set up. Now everything works.

    August 3, 2019 at 1:02 pm #135871

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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