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COMPARE – BRAND DIMENSIONS & ATTRIBUTE NOT CORRECT

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  • July 31, 2019 at 12:41 pm #135332

    Jeriss Cloud Center
    Participant

    1) The compare is supposed to show only all the attributes that at least 1 product of the compare possess. In this case, there is only 1 product and it’s showing an attribute that the product does not have. Why?

    2) The image of the brand is not correctly shown altough on the product page, it’s well displayed. Why?

    3) I translated the string “Availability” in Loco Translate for the theme but it’s still not showing in the compare page as translated. Why?

    August 1, 2019 at 10:49 am #135522

    Elise Noromit
    Member

    Hello,

    1. We have tested the compare page and you can see how it works on our demo https://woodmart.xtemos.com/

    Here is the manual on how to configure and set of options available https://xtemos.com/docs/woodmart/woodmart-compare/

    2. Remove the custom CSS https://gyazo.com/61ede9fef81e8921db357dc9c92d460f or deactivate the plugins not related to the theme

    3. Set the language of user / site and translation the same

    Best Regards

    August 1, 2019 at 12:25 pm #135552

    Jeriss Cloud Center
    Participant

    I have made a copy of my live site available with :
    – all external plugins disabled
    – all custom CSS / JS / PHP code deleted

    The following issues are still existing :

    1) The compare is supposed to show only the attributes that at least 1 product of the compare has. In this case, there is only 1 product and it’s showing an attribute “DIMENSIONS” that the product does not have. Why?

    2) On page load, the space allocated to the field “BRAND” is extremely high. Then it reduces to fit the image. Why?

    3) The image of the brand is not correctly shown altough on the product page, it’s well displayed. Why?

    August 2, 2019 at 9:28 am #135711

    Elise Noromit
    Member

    Hello,

    1. https://gyazo.com/74669de3aeaa5b12b060459359c882b2 compare page compares the product by attributes which created on your site and configured as per the manual https://xtemos.com/docs/woodmart/woodmart-compare/

    2 and 3 will be fixed in the nearest update

    Best Regards

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