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The problem with displaying all products

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • August 1, 2019 at 11:46 am #135546

    vitaliy.kotljarov
    Participant

    Good day. After installing the theme, everything works fine except for the section all products. When we open this section, the page and errors are simply empty (I apply the screen). How to solve this problem. Thank you in advance!

    http://prntscr.com/omy813

    http://prntscr.com/omy8bj

    Plugins deauthorized everything for verification – it did not help. Everything works on a standard template

    August 1, 2019 at 1:30 pm #135568

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and check the issue on the free Storefront theme.

    Best Regards

    August 1, 2019 at 2:14 pm #135581

    vitaliy.kotljarov
    Participant

    Thanks, solved the problem. But there is one more problem. After updating the template, the site began to load very slowly http://prntscr.com/on0qe1. Fully Loaded Time for more than 7 seconds. How can this be fixed.?

    August 1, 2019 at 2:49 pm #135589

    vitaliy.kotljarov
    Participant

    And please tell me I have a problem with the slider, can you help me solve this problem? Thanks
    http://prntscr.com/on1c22

    August 1, 2019 at 10:30 pm #135582

    Artem Temos
    Keymaster

    Hello,

    In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

    Kind Regards
    XTemos Studio

    August 2, 2019 at 6:19 am #135685

    Artem Temos
    Keymaster

    About the slider, could you please disable all external plugins and check how it works with a standard theme?

    August 2, 2019 at 11:17 am #135730

    vitaliy.kotljarov
    Participant

    Tell me please. I compare the speed of my site and your demo template https://woodmart.xtemos.com/ and the speed of your site is almost two times faster than mine. My site is hosted on siteground.com hosting at the maximum rate for hosting. I use plugins for caching, minimizing css. But the results are as follows: my page takes more than 6 seconds to load – your site takes about 2 seconds

    Tell me please:
    1. How did you take photos of such a small weight on your site (you have a photo about 30 kilobytes in size, and on mine with all optimizations it is at least 300) maybe there is some kind of cdn or a special plug-in for optimizing pictures that you use on your site. Please share a secret)

    2. What plugins to optimize your work or cdn do you use on your demo site? It is simply perfect in speed, I want to optimize my template for the same speed of work.
    Could you suggest and help me?
    Thanks in advance for your answers.

    August 2, 2019 at 1:25 pm #135746

    Artem Temos
    Keymaster

    Hello,

    1. We optimized our images with Kraken IO and use Key CDN service. Also, be sure that you have gzip configured on your server.

    2. We use WP Rocket plugin and it is the best one in terms of optimization.

    Kind Regards

    August 3, 2019 at 8:59 pm #135912

    vitaliy.kotljarov
    Participant

    About the error with the slider. I updated the slider to the latest version. Disabled all external plugins – the error still remains. Moreover. The plugin itself does not work in the admin panel http://prntscr.com/onz4nh.

    The error that is on the site in connection with this plugin http://prntscr.com/onz4xq
    Please help me.

    August 3, 2019 at 9:32 pm #135913

    vitaliy.kotljarov
    Participant

    yes, another problem. I had to change the default domain. Was w-secret.com became http://www.w-secret.com but now I get an error http://prntscr.com/onzh5k how can I solve this? Thank you in advance

    August 4, 2019 at 3:51 pm #135958

    Artem Temos
    Keymaster

    Hello,

    It seems to be a bug with the slider and you can wait for the next update where they should fix it.

    Have you changed the URL in WordPress settings? Also, regenerate CSS if you use our CSS Generator.

    August 4, 2019 at 3:54 pm #135960

    vitaliy.kotljarov
    Participant

    Yes thank you. The error was with the css generator – your help helped, solved the problem. But with the slider I’m waiting for the update. thank

    August 5, 2019 at 6:04 am #135995

    Artem Temos
    Keymaster

    You are welcome!

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