Home › Forums › WoodMart support forum › extra whitespace in textblock with "enters" are not showing properly in frontend

extra whitespace in textblock with "enters" are not showing properly in frontend

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 2, 2019 at 1:02 pm #135742

    janice_summer
    Participant

    Hi,

    In your theme, when we use a WPBakery Text Block, we add in the back-end multiple “white lines” by using “enter” (or shift+enter). In the back-end and in WPBakery some of those whitespaces are visible. However, on the front-end all whitespace is gone, except on a few random places, which seems like a bug and certainly not normal behavior.

    Can you please provide us with a solutions for this ? (adding lines to functions.php, other TinyMCE plugin with <br> settings, …).

    Thanks !

    August 2, 2019 at 1:27 pm #135748

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    August 2, 2019 at 1:49 pm #135758

    janice_summer
    Participant

    Hi,

    Just try the following to replicate the bug :

    1/ add in WPBakery a row with a text block

    2/ add this text and *use lots of whitespace between the different lines :

    i revjin vrjnvokrv, notr,b p,blt,bpltg,pblt,
    okjokfjrofjrokfjrokjforkf (*USE DIFFERENT SHIFT+ENTER or ENTERS TO MAKE MULTIPLE EXTRA LINES WITH WHITESPACES )

    oedjoeijfokejofj;ojfeo
    jkhkjhkjhkjhjhkj (*USE DIFFERENT SHIFT+ENTER or ENTERS TO MAKE MULTIPLE EXTRA LINES WITH WHITESPACES )

    hgjhugjnhgjgnj jhgjhgj h
    kjhkj,hkjhkjh

    3/ you will see those big whitespaces between the text in the back-end editor, but NOT in the front-end.

    4/ so all the <br> or extra paragraphs are gone.

    thanks

    August 2, 2019 at 2:00 pm #135762

    Artem Temos
    Keymaster

    Could you please send us a link to the page where you have added this block as well as your admin access? Also, have you tested how it works with a standard WordPress theme?

    August 2, 2019 at 2:55 pm #135770

    janice_summer
    Participant

    Hi,
    Admin access is region-blocked now.
    If you please follow those simple steps in my message (it just takes 20 seconds), you will see the issue.

    So in a simple WPBakery Text Block, with different text-alinea’s, it is IMPOSSIBLe to show to visitors for example 5 extra lines between two paragraphs, added by using the ENTER-button.

    That whitespace is visible in WPBakery when you are logged in, but NOT for visitors to the website which are not logged in.

    August 3, 2019 at 12:56 am #135772

    Artem Temos
    Keymaster

    Have you checked it with a standard WordPress theme? Text block is a default WPBakery element, not our own one.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)