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Theme Setting Page is Empty

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  • August 3, 2019 at 8:55 am #135831

    kuanbc
    Participant

    Woodmart theme setting page is empty, don’t know why. (empty, not blank page. no options to choose)

    Wordpress, woocommerce, and all the required plugins are already updated to the latest version.

    I also tried to downgrade redux framework’s versions but the theme setting page was still empty.

    However, if I go to appearace->custom, then I can edit theme options there, but it’s very inconvenience and I wouldn’t want to edit the theme there.

    August 3, 2019 at 8:58 am #135832

    kuanbc
    Participant

    please see the attached screenshot.

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    August 3, 2019 at 10:09 am #135841

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 6, 2019 at 6:06 am #136157

    kuanbc
    Participant

    Thanks for the reply.
    We found that the problem was cause by a payment plugin we use, as long as the plugin is deactivated, the theme option work normal.

    August 6, 2019 at 9:01 am #136202

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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