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Cart & Other Icons are Boxes

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #136694

    [email protected]
    Participant

    Hello,

    All the little icons on my site like the cart and the compare button are gone. All we see are little boxes.
    This happened a week ago for a little while but then they cape back. I can’t have this happening with my site live. What is causing this issue and how do I fix and prevent this?
    See picture
    Thank you

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    #136696

    [email protected]
    Participant

    I see this on my desktop chrome browser and safari on mobile. In edge I just see no icons, not even square boxes

    #136727

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, remove all the custom code from the Custom CSS and JS areas in Theme Settings.

    Thank you in advance

    #136945

    [email protected]
    Participant

    see private

    #136977

    [email protected]
    Participant

    Please help, it’s killing engagement.

    #136996

    Artem Temos
    Keymaster

    Please, update our theme to 4.0.2 and follow our migration instruction carefully https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/

    #137244

    [email protected]
    Participant

    Why was I not able to update the theme automatically from my dashboard this time?

    Ok I did the update and removed the 3 unneeded plugins but I still have the same issue. It is not going away. I can’t see any icons like arrows, add to cart button, the heart, checkmates, nothing.

    Please help me resolve this

    #137281

    Artem Temos
    Keymaster

    Have you removed the code from Custom CSS and JS areas as we asked you?

Viewing 8 posts - 1 through 8 (of 8 total)

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