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Brand Images

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #136763

    jrtorre
    Participant

    Hi,

    After update to new version 4.0 I can’t upload images to Brand attribute. I can add new brands, and apparently I can select an image for the brand. But when I save it the image dissapear and doesn’t show.

    Could you please advise how to fix that?

    Thank you very much.

    #136766

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #136805

    jrtorre
    Participant
    #136819

    Artem Temos
    Keymaster

    We can’t see your website now https://gyazo.com/e0a95b42f62e24b2426b39aa06170e55

    #136835

    jrtorre
    Participant

    From which country are your trying to access? Maybe there is an IP block from the server but I can allow IPs coming from certain countries if you let me know where are you based

    #136836

    Artem Temos
    Keymaster

    Here

    #136838

    jrtorre
    Participant

    try now

    #136841

    Artem Temos
    Keymaster

    Now we can’t enter your dashboard and always redirect to the maintenance mode page.

    #136843

    jrtorre
    Participant

    Try now please and sorry for the inconvenience

    #136844

    Artem Temos
    Keymaster

    Now I see this error in the dashboard https://gyazo.com/58e42589916a3804bdd4e9ad264020a1

    #136862

    jrtorre
    Participant

    Could you please tell me your country so I can authorize all IPs coming from your country.

    Thank you

    #136876

    jrtorre
    Participant

    Ok Done.Try Now please

    #136880

    Artem Temos
    Keymaster

    Please, update to the latest version 4.0.2 released just recently.

    #136884

    jrtorre
    Participant

    Ok, it works now. Thank you very much 🙂

    #136886

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 15 posts - 1 through 15 (of 15 total)