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Update to 4.0.2

Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 13, 2019 at 8:49 am #137872

    vitaliy.kotljarov
    Participant

    Good day. Today updated the template to 4.0.2. After the update, an error occurs on the pages http://prntscr.com/orzoal. In addition to updating the template changes on the site nebylo. There were no errors earlier. Tell me how to fix it?

    August 13, 2019 at 8:54 am #137873

    vitaliy.kotljarov
    Participant

    And ajax stopped working. help me please

    August 13, 2019 at 2:30 pm #137944

    vitaliy.kotljarov
    Participant

    Good day! Understood the situation. This error occurs when “Combine JS files” in the theme settings is enabled. If this parameter is disabled, everything works. How can I fix this please tell me? http://prntscr.com/os588f

    August 13, 2019 at 3:34 pm #137971

    Elise Noromit
    Member

    Hello,

    Please update the theme to 4.0.3, please take into consideration these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.

    Also, deactivate all the plugins nor related to the theme.

    Best Regards

    August 13, 2019 at 4:00 pm #137980

    vitaliy.kotljarov
    Participant

    Good day. Template updated, but it did not help

    August 13, 2019 at 6:11 pm #137996

    Artem Temos
    Keymaster

    Try to clear the browser cache and check again https://gyazo.com/05f448aed58f6108154bd80a344f9002
    If the problem remains, please, provide us with the following:

    1. Direct link where you see the error

    2. Your browser name and version.

    3. Steps to reproduce the problem.

    August 13, 2019 at 6:33 pm #138007

    vitaliy.kotljarov
    Participant

    Good day! If the “Combine JS files” function is disabled http://prntscr.com/os8ihi – there is no error. At the moment, this function is disabled, because when it is turned on, an error occurs and the site does not work!

    August 14, 2019 at 5:55 am #138044

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

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Viewing 8 posts - 1 through 8 (of 8 total)