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The theme option is not working as expected.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • August 15, 2019 at 8:17 am #138325

    martaotmteam
    Participant

    Theme option is not working.

    August 15, 2019 at 12:39 pm #138406

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make sure you run 4.0.3 version of them, if you do not, update the theme to 4.0.3, take into consideration these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.

    Starting from now, these plugins are no longer required: Redux Framework, CMB2, delete them.

    If the problem remains, deactivate all the plugins not related provide the site admin access to the private area.

    Best Regards

    August 15, 2019 at 1:56 pm #138428

    martaotmteam
    Participant

    The theme is updated version already and we have deleted the Redux Framework, CMB2 this plugin. But still the the Add to cart button is not opening the poop up or the sidebar widget.

    also we want the product page Tabs will be this type https://woodmart.xtemos.com/shop/other/minimalism/dolor-ad-hac-torquent-at-elit/ But our product page tabs are now http://prntscr.com/ot2cb4 this type. How to change it?

    How to set the electronics 2 header layout to every pages including products page?

    Thanks.

    August 15, 2019 at 2:09 pm #138433

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 15, 2019 at 4:48 pm #138473

    martaotmteam
    Participant

    Yes, please see below the login credentials.

    August 16, 2019 at 6:52 am #138557

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, leave these plugins only:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Update the Woocommerce database in Woocommerce > State > Tools

    Best Regards

    August 19, 2019 at 7:14 am #139125

    martaotmteam
    Participant

    Disabled all the plugins

    August 19, 2019 at 8:49 am #139149

    Elise Noromit
    Member

    Hello,

    You have set the accordion that is why you had that view. I have set the tabs in the Theme settings > Product page > Tabs and now it works as it should https://gyazo.com/d937e135574fb94c089ea23f5b5173a4

    Best Regards

    September 8, 2019 at 11:23 am #142607

    martaotmteam
    Participant

    Hi, we are facing problem in our variable products price.

    September 8, 2019 at 1:19 pm #142624

    martaotmteam
    Participant

    HI, in our product page the brand option logo is too small.

    September 8, 2019 at 7:09 pm #142662

    Elise Noromit
    Member

    Hello,

    Please create a new topic for each new problem not to be confused.

    I have moved your topic already and spent the response.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)