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Product tabs do not load

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • August 18, 2019 at 2:10 pm #139021

    aioex
    Participant

    The product tabs do not load. Please check the “Top Sales” section at the bottom of the homepage.

    August 18, 2019 at 9:13 pm #139056

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    August 18, 2019 at 9:18 pm #139059

    aioex
    Participant

    We are in live mode which means disabling some plugins would make our website none-functional.

    I just wanted to mentioned that this issue happened after one of our updates.

    I will try to disable the plugins as soon as I can put the website down.

    August 19, 2019 at 5:49 am #139096

    Elise Noromit
    Member

    Hello,

    Please check and follow these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/. Perhaps it would solve the issue.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)