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page load very slow

Viewing 15 posts - 1 through 15 (of 15 total)
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  • August 22, 2019 at 11:09 am #139808

    Niekb
    Participant

    Hi,

    after adding some variable products the page load is really slow. Loading time is like 1 minute.

    How can this be solved?
    Regards,
    Niek

    August 22, 2019 at 11:48 am #139816

    Artem Temos
    Keymaster

    Hello,

    Try to do the following steps:

    1. Be sure that you have deactivated all the external plugins while checking and don’t have child theme.

    2. Update the theme and all the included plugins to the latest versions.

    3. Disable swatches attribute to be displayed on the shop page in Theme Settings -> Shop -> Attribute swatches.

    4. Go to Appearance -> Customize -> WooCommerce -> Product images, decrease images size for both single and catalog page and save to regenerate all thumbnails.

    5. Keep plugins deactivated and send us the admin access so we can check it as well.

    Kind Regards

    August 22, 2019 at 11:51 am #139817

    Niekb
    Participant

    Done, admin access in private content.

    August 22, 2019 at 11:55 am #139819

    Artem Temos
    Keymaster

    You didn’t update the theme. Also, check how it works with the default WordPress theme. If it is OK, please, send us your FTP.

    August 22, 2019 at 12:05 pm #139824

    Niekb
    Participant

    updated theme.
    ftp detailS in private content.

    August 22, 2019 at 12:06 pm #139825

    Artem Temos
    Keymaster

    Have you checked with default one?

    August 22, 2019 at 12:21 pm #139833

    Niekb
    Participant

    better with default template

    August 22, 2019 at 12:35 pm #139838

    Artem Temos
    Keymaster

    Please, activate the default theme so we can compare. And the FTP you sent is not working so we can’t connect.

    August 23, 2019 at 12:51 pm #140064

    Niekb
    Participant

    Hi, did some resaearch, when I enable the option “Countdown for variable products”.
    When disabled this option page load is OK.

    August 23, 2019 at 1:00 pm #140071

    Artem Temos
    Keymaster

    The FTP you sent is not working so we can’t connect and check this.

    August 23, 2019 at 1:03 pm #140076

    Niekb
    Participant

    Please try again

    August 23, 2019 at 1:05 pm #140079

    Artem Temos
    Keymaster

    The same https://gyazo.com/bb001ed920c7e9c501e996c8904d4f39

    August 23, 2019 at 1:08 pm #140080

    Niekb
    Participant

    Strange, I have no problems with these credentials.

    August 23, 2019 at 1:30 pm #140086

    Niekb
    Participant

    OK, try this one

    August 23, 2019 at 1:50 pm #140089

    Artem Temos
    Keymaster

    We have added a cache mechanism for the countdown. Now it should perform better. Note that first loading may take some time to cache this data.

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Viewing 15 posts - 1 through 15 (of 15 total)