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Products category widget on the sidebar

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  • August 23, 2019 at 8:33 am #140016

    Yem
    Participant

    Hello, I have a problem in this page : https://snapshop.fr/boutique when I click on a link of the products category widget on the sidebar, for example “Boucles d’oreilles”. Instead the category products page with the products, I have a page with special characters. And when I refresh the page everything is ok.

    I tried to desactivate plugins one by one but it doesn’t change anything.

    I need to fix this problem as soon as possible because customers can think that the website doesn’t working when they click on one of the link of the products category widget.

    Thanks in advance

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    August 23, 2019 at 9:00 am #140025

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme, update the theme and switch to the parent theme so we can check it?

    Thank you in advance

    August 23, 2019 at 10:52 am #140041

    Yem
    Participant

    Thanks for your answer.
    I disable all plugings that are not related to the theme, but I still have the same problem.

    I’m not using a child theme so I can’t switch to the parent theme because I’m already on it.

    Regards

    PS : I put the maintenance mode, you will need to login to see the website

    August 23, 2019 at 11:14 am #140045

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    August 23, 2019 at 11:24 am #140049

    Yem
    Participant

    You will find those informations in the private content area.

    Regards

    August 23, 2019 at 12:20 pm #140061

    Artem Temos
    Keymaster

    Try to edit the file woodmart/woocommerce/archive-product.php and replace this line

    if( woodmart_is_woo_ajax() == 'fragments' ) {

    with this one

    if( woodmart_is_woo_ajax() === 'fragments' ) {

    August 23, 2019 at 1:24 pm #140084

    Yem
    Participant

    It’s working, thanks a lot.

    Could you tell me what was the problem and if it will happen again after woocommerce update.

    Thanks

    August 23, 2019 at 1:31 pm #140087

    Artem Temos
    Keymaster

    We will fix this in our next theme update.

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