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Color swatch thumbnails

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  • Author
    Posts
  • August 23, 2019 at 12:54 pm #140066

    bigdrop
    Participant

    Hi,

    I have a problem which I cannot debug.
    I have several products on my shop. All of them are variable products. If you visit the shop page not all the products will show the color swatch thumbnails?

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    August 23, 2019 at 1:04 pm #140078

    Artem Temos
    Keymaster

    Hello,

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_filter( 'basel_swatches_on_grid_right_order', '__return_false' );

    Regards

    August 26, 2019 at 7:38 am #140328

    bigdrop
    Participant

    That did not do anything!
    I still have the same problem.

    I used your PHP code as you said, then cleared any possible cache but still not working!

    August 26, 2019 at 7:58 am #140334

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    August 26, 2019 at 8:00 am #140338

    bigdrop
    Participant

    I have already provided you with an admin login

    August 26, 2019 at 8:03 am #140343

    bigdrop
    Participant

    I have disabled all the plugins but it is still not working properly
    for example this product http://tsite.eu/sandals/product/pirgi-slige/ come in variations but on shop page the color variations are not shown

    August 26, 2019 at 8:06 am #140344

    bigdrop
    Participant

    Now that I have disabled the WPML plugin the products are mixed up!

    August 26, 2019 at 8:13 am #140348

    Eric Watson
    Participant

    Could you please also provide FTP access?

    Thank you in advance

    August 26, 2019 at 8:17 am #140349

    bigdrop
    Participant

    Here it is

    August 26, 2019 at 8:30 am #140352

    Eric Watson
    Participant

    As we see now, products have swatches. Сould you check?
    https://gyazo.com/a76b372cd4d15b468e11fe87dec592dd

    Regards

    August 26, 2019 at 8:46 am #140356

    bigdrop
    Participant

    When I enable the WPML plugin it disappear.
    Is there a conflict with WPML?
    Is your theme compatible with WPML?

    August 26, 2019 at 8:56 am #140357

    Eric Watson
    Participant

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_filter( 'woodmart_swatches_on_grid_right_order', '__return_false' );

    Regards

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Viewing 12 posts - 1 through 12 (of 12 total)