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Background image on row is visible on laptop but disappears on mobile device

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  • August 27, 2019 at 1:46 pm #140675

    Arenar
    Participant

    Hi,

    I have a background image on a row with a HTML block.

    On my desktop, laptop and tablet the background image appears fine (image attached).

    When viewing the website on a mobile device it doesn’t show the background image at all (image attached).

    When I go onto the row and click on woodmart extras the menu “Disable background on mobile” is set to off.

    Not sure why this is occurring.

    Appreciate your assistance.

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    August 27, 2019 at 2:13 pm #140687

    Eric Watson
    Participant

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    August 27, 2019 at 8:48 pm #140739

    Arenar
    Participant

    Website link is below. Let me know if you need anything else.

    August 28, 2019 at 7:04 am #140787

    Eric Watson
    Participant

    Please, provide us your admin access so we can log in and check this on your side.

    Thank you in advance.

    September 4, 2019 at 1:30 pm #142029

    Arenar
    Participant

    Login details in the private content

    September 4, 2019 at 2:26 pm #142042

    Elise Noromit
    Member

    Hello,

    Please find the HTML block which you use for the pre-footer, it is ID 3978, and remove this class from the row settings https://prnt.sc/p1r5no

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)