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Strange add to cart behaviour

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 30, 2019 at 12:02 pm #141293

    Adrenaline22
    Participant

    Clicking add to cart breifly flicks the sidebar with the shopping cart and then instantly closes it. This never happened before:

    Screen video

    August 30, 2019 at 1:39 pm #141305

    Eric Watson
    Participant

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    August 30, 2019 at 2:19 pm #141312

    Adrenaline22
    Participant

    Website is:

    August 31, 2019 at 8:24 am #141347

    Elise Noromit
    Member

    Hello,

    We suspect the reason is the plugins conflict https://gyazo.com/50f687d47049eba5f6491941008f3a51
    Please deactivate all the plugins not related to the theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

    October 4, 2019 at 4:54 pm #148468

    Adrenaline22
    Participant

    Couldn’t disable plugin is a live site and ads are running. Could you please check what is wrong?

    I have exact same copies of the site in language folders and the flyout cart is behaving normally.

    October 4, 2019 at 5:00 pm #148471

    Adrenaline22
    Participant

    works fine now. I deactivated and reactivated the Recpatcha module and it works now.

    October 5, 2019 at 7:55 am #148561

    Elise Noromit
    Member

    That is fine! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)

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