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Social Media Buttons Header – Instagram is missing

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • August 30, 2019 at 8:42 pm #141333

    nicolesautter
    Participant

    Hi,
    I am able to set an instagram icon in the footer but not for the header. How can I add instagram as an click icon to the header?

    Best

    August 31, 2019 at 10:51 am #141372

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area so that we could check the settings and suggest.

    Best Regards

    August 31, 2019 at 6:55 pm #141430

    nicolesautter
    Participant

    Did, when do I get noticed?

    August 31, 2019 at 7:25 pm #141443

    Elise Noromit
    Member

    Hello,

    You have not provided the site admin and I cannot check. Please make sure you have enabled the Instagram in the Theme settings > Social profiles.

    Best Regards

    August 31, 2019 at 7:45 pm #141447

    nicolesautter
    Participant

    oh come on. I answered that and got informed by email already. In order to implement another admin you need to put an email address in. So I used the one from you that is shown in my inbox. If this one is not correct you need to let me know which one to use. You have access as admin since this afternoon already. This is a very frustrating process cause it takes forever to be solved. I lost another day of work…. Please make sure to fully inform.

    August 31, 2019 at 8:12 pm #141453

    Elise Noromit
    Member

    Hello,

    Perhaps I have missed anything. Now I have looked through all the topics you have submitted and have not found the credentials. All the correspondence is held by the forum. Please send your credentials once more into the private area of this topic. This is a field is below the message field.

    Best Regards

    August 31, 2019 at 8:33 pm #141454

    nicolesautter
    Participant

    The private reply only works if I type something in here too. So please see below as well in the private content

    September 1, 2019 at 7:37 am #141480

    Elise Noromit
    Member

    Hello,

    Please provide the login URL as well the credentials are not complete.

    Best Regards

    September 1, 2019 at 9:25 am #141486

    nicolesautter
    Participant

    Hi, see below all asked information

    September 1, 2019 at 10:12 am #141492

    nicolesautter
    Participant

    See below

    September 1, 2019 at 11:12 am #141506

    Elise Noromit
    Member

    Hello,

    The reason is that you have set share mode for social networks in the header and Instagram just does not have this option, you can only follow the Instagram page. https://gyazo.com/5327dfa0da52d735c0950945b34b9a57

    Best Regards

    September 1, 2019 at 11:14 am #141507

    nicolesautter
    Participant

    I know that this is my setting. Under german law there is different restrictions on following and sharing. So if it needs to be sharing than instagram is not available!? Will that ever be changed?

    September 1, 2019 at 12:40 pm #141524

    Elise Noromit
    Member

    Hello,

    We do not influence on the Instagram functionality. Instagram is not shared by its nature. That is why this icon disappears in the element which is configured for share mode.

    Best Regards

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Viewing 13 posts - 1 through 13 (of 13 total)