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Off Canvas Shopping Cart Blank

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • August 31, 2019 at 3:50 pm #141413

    jdpatterson74
    Participant

    Hello, Love your Theme…I cant seem to find a reason why the Off Canvas Cart will not show products added. It will show it when I add a product, but if I go to a different page and try to review it again, it will be blank. I can use the Cart Page from the main menu, and that works.

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    August 31, 2019 at 6:29 pm #141421

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 31, 2019 at 7:04 pm #141431

    jdpatterson74
    Participant

    See private

    September 1, 2019 at 9:01 am #141485

    Eric Watson
    Participant

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    September 1, 2019 at 7:16 pm #141561

    jdpatterson74
    Participant

    I can add products to the cart in that theme. But that theme does not have a off canvas shopping cart?

    The issue is when I navigate around the site, and want to review items added to the cart, via the cart icon, the off canvas will open, but will be blank.

    I thought you fixed it last night, as it was working (with and without extra plugins), but now its back to being blank (even with only required plugins).

    September 2, 2019 at 12:06 am #141573

    jdpatterson74
    Participant

    Ok…Looks like it was a couple of plugins, for the Off canvas shopping cart

    WooCommerce Services & WooCommerce Admin

    The plugin “Disable Cart Fragments” will cause only the Off Canvas to be blank on Shop Pages – Not Home Page

    Off Canvas Shopping Cart seems to be working now!

    September 2, 2019 at 12:25 am #141574

    jdpatterson74
    Participant

    Disregard…its not working again on the Home Page, works on the Shop Pages and the Header will not unstick sometimes when scrolling back up.

    September 2, 2019 at 6:46 am #141595

    Elise Noromit
    Member

    Hello,

    Please check the shopping cart on the Storefront theme and disable plugin advanced-cache.php http://prntscr.com/p0kuc6

    Best Regards

    September 2, 2019 at 1:04 pm #141695

    jdpatterson74
    Participant

    I am also using Incognito and do clear my cache when testing…

    I installed and activated StoreFront Theme…disabled all Plugins, then activated: Woodmart, Woocommerce, Contactform7 and WP Bakery.

    (The drop-in plugin belongs to Wp-Rocket (disabled and file renamed))

    See attached.

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    September 2, 2019 at 1:31 pm #141701

    Artem Temos
    Keymaster

    We see that your website without plugins and with Storefront theme loads in 10-15 seconds and that is the main problem. Cart AJAX request from WooCommerce can’t be completed because it has 5 seconds timeout. You need to resolve the performance problem with your host first http://prntscr.com/p0r1t1

    September 2, 2019 at 3:04 pm #141728

    jdpatterson74
    Participant

    Thanks. I contacted Godaddy and they stated the server cache and cookies needed to be cleared and to wait an hour.

    I’ll reply IF this fixes it.

    September 2, 2019 at 5:49 pm #141741

    jdpatterson74
    Participant

    In the previous response, I did have the Woodmart Core plugin active with the Storefront Theme…

    I conducted 3 tests:
    1. Woodmart Theme, Woodmart Core and Woocommerce
    2. Storefront Theme, Woodmart Core, and Woocommerce
    3. Storefront Theme & WooCommerce Only

    Storefront Theme & WooCommerce plugin only produced zero errors.

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    September 2, 2019 at 8:26 pm #141756

    jdpatterson74
    Participant

    I have another website and renamed its plugin folder to deactivate all of them…and looks like that fixed it.

    A lot faster! I’ll have to figure out how/why that site is impacting my host.

    Thanks for working with me and pointing me in the right direction!!

    September 3, 2019 at 6:03 am #141771

    Artem Temos
    Keymaster

    OK, contact us if you will need any further help.

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Viewing 14 posts - 1 through 14 (of 14 total)