Social Share Thumbnail Problem

This topic has 3 replies, 2 voices, and was last updated 5 years, 3 months ago by Aizaz Imtiaz Awan.

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September 2, 2019 at 9:19 am #141638

saugatakoley
Participant

Hi, When I am sharing my product on facebook, the image is not coming. There’s some sentences and a black placeholder image.
Please tell me how to fix it.
Kindly, check he screenshots.

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September 2, 2019 at 11:11 am #141661

Aizaz Imtiaz Awan
Keymaster

Hello,

Please read and follow the recommendation here:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/

Our theme does not influence Facebook sharing. We recommend the free Yoas SEO plugin it would allow you to configure the sharing options as per your needs.
https://wordpress.org/plugins/wordpress-seo/

Please read this doc: https://developers.facebook.com/docs/sharing/webmasters/faq/ and try the following solutions suggested by facebook, Hope it will help you in solving your issue.

https://developers.facebook.com/tools/debug/sharing/
you can use this tool for debugging and clearing the cache

Best Regards.

September 2, 2019 at 11:36 am #141664

saugatakoley
Participant

Thank you. The problem has been fixed using the Seo plugin.

September 2, 2019 at 11:50 am #141665

Aizaz Imtiaz Awan
Keymaster

Sound’s Good!.. 🙂 and thanks for sharing the solution here, Hope your solution will help other customers as well.

Thanks for contacting us.
Have a great day.

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